Privacy Policy

Last updated: 17 March 2026

This Privacy Policy explains how Cambium AI Ltd ("Cambium AI", "we", "our", or "us") collects and uses information when you visit our website at https://www.cambium.ai.

Cambium AI Ltd is a company registered in England and Wales with its registered office at Unit 1 Camboro Business Park, Oakington Road, Girton, Cambridge, England, CB3 0QH.

We comply with applicable data protection laws including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

For any privacy-related queries, contact: help@cambium.ai

1. Scope of This Policy

This Privacy Policy applies only to the Cambium AI website and not to the platform or services accessed through user accounts.

2. Information We Collect

We collect limited information necessary to operate and improve the website.

Information you provide may include your name, email address, company, and message content.

Automatically collected data may include IP address, browser type, device type, pages visited, and timestamps.

3. Cookies

We use cookies to ensure the website functions properly and to analyse usage. Non-essential cookies are only used with consent. For full details, see our Cookie Policy.

4. How We Use Information

We use data to respond to enquiries, improve the website, and maintain security. We do not sell personal data or use it for advertising or profiling.

The legal basis for each type of processing is as follows:

  • Enquiry data — processed on the basis of legitimate interests (responding to your request)
  • Analytics data — processed on the basis of your consent

5. Analytics

We use Google Analytics to understand how visitors use the website. Analytics cookies are only set after you provide consent through the cookie banner.

6. International Transfers

Some providers, including Google Analytics, may process data outside the UK. We use appropriate safeguards such as standard contractual clauses.

7. Data Retention

We retain data only as long as necessary for enquiries and legal obligations.

8. Your Rights

Under UK data protection law, you have the right to:

  • access the personal data we hold about you
  • correct inaccurate or incomplete data
  • request deletion of your data
  • restrict how we process your data
  • data portability (where processing is based on consent or contract)
  • object to processing based on legitimate interests
  • withdraw consent at any time, where processing is consent-based

To exercise any of these rights, contact help@cambium.ai.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

9. Security

We use appropriate security measures but cannot guarantee absolute security.

10. Third-Party Links

We are not responsible for external websites linked from our site.

11. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page with a revised date.